Privacy Policy.

Who are we?

We are The Bespoke Album Company, The Bespoke Album Company is the trading name of FF Allsopp Holdings Ltd, we are bookbinding specialists and print finishing experts. Our expert team offers a wide range of professional bookbinding and print finishing services to the trade and individuals.

FF Allsopp Holdings Ltd
Registered in England No. 08111491
Registered Address: Kensington Works, Hallam Fields Road, Ilkeston, Derbyshire, DE7 4AZ

You may get in touch by calling us on 0115 9305159 or by sending us an email info@bespokealbumscompany.com

Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Cookies on The Bespoke Album Company website:

Cookie Consent

When you click “Okay” on the cookie warning notification, a cookie is set in order to remember the closing of the cookies notification banner. You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

• Billing and shipping address

• Details relating to your purchase (for example, your shirt size)

• Email address

• Name

• Phone number

• Customer feedback and testimonials

• Other information relevant to customer surveys and/or offers

Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf. By subscribing to our mailing list you are agreeing that you are happy for us to contact you via email in the future with details of our latest products, offers and competitions. Don’t worry we won’t bombard you and you can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at info@bespokealbumcompany.com. We will treat your information with respect. By clicking to sign up to our mailing list you agree that we may process your information in accordance with these terms.

Other information we collect: Social buttons

On some of the pages of the Bespoke Album Company site you may see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Twitter, Pinterest, Google +1, Facebook ‘Like’, and LinkedIn ‘Share’. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of The Bespoke Album Company. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on our site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting The Bespoke Album Company, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

External web services

We may use a number of external web services on our website, mostly to display content within our web pages. For example,to show videos we may use YouTube and Vimeo. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Email tracking

Some emails that we send you have no tracking in at all, for example personal correspondence or emails with invoices attached. Other emails we send we may put in tracking so that we can tell how much traffic those emails send to our site and we can track, at an individual level, whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. Sometimes we do use the personal information e.g. to re-email people who didn’t click the first time. If you want to be sure that none of your email activity is tracked then you should unsubscribe from our newsletter.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for a box that you can click to indicate that you do wish to be contacted for direct marketing purposes. If you do not tick this box or there is no box then you will not be contacted for direct marketing purposes.

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@bespokealbumcompany.com

• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at The Bespoke Album Company, Kensington Works, Hallam Fields Road, Ilkeston, Derbyshire, DE7 4AZ.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Disclaimer

Given that the Internet uses an open system we cannot warrant that the site and any downloads reach you virus-free. You must, therefore, take all appropriate precautions for your own safety.